Privacy policy

Last updated November 13, 2026

The shot charts and stat cards at optyk.app (Optyk App) are run by Optyk LLC. This page says what we collect and why. The short version: the minimum needed to run the service, no ads, no selling data, and you can delete your history, your saved renders or your whole account. Contact: harrison@optykmedia.com.

1. What we collect

Account. Your email address and sign-in identity, managed by our sign-in provider, Clerk.
Billing. If you go Pro, Stripe handles payment as the merchant of record: it collects your card details and billing address (for sales tax). We keep only your plan, its status and a Stripe customer reference, never your card number.
Your history. The questions you ask and how each chart or card was set up (player, games, filters, look), so you can find and reopen them. You can delete any of it, or all of it, from History.
Saved renders. Copies of the images and videos you choose to save.
Usage counts. How many questions, video downloads and saves you have used, to apply your plan's allowances.
Question log. Each question and how the service read it, with a coded identifier of the account or session (not your email), so we can see where it misreads questions and fix them.
Server logs. Standard logs including IP addresses, for security and rate limiting, kept briefly.

2. What we use it for

Signing you in, answering your questions and drawing the graphics, keeping your history and saved renders, applying your plan, processing payments, improving how questions are read, and keeping the service secure. We do not use advertising trackers or third-party analytics, and we do not sell or share your data for marketing.

3. Who processes data for us

Clerk: sign-in and account management.
Stripe: payments, as merchant of record, under its own privacy policy.
TypeSafe: reads the text of each question to work out what it asks for. It receives the question, not who asked it.
Hetzner: server hosting in the United States, where your history and saved renders are stored.

Each gets only what it needs to do its job.

4. Cookies

Only the cookies needed to keep you signed in (set by Clerk) and to run the site. No advertising or cross-site tracking cookies.

5. How long we keep things

History and saved renders are kept while your account exists, until you delete them. The question log is kept for one year to improve the service and contains no email addresses; it is deleted with your account on request. Server logs rotate on a short schedule.

6. Your rights

Delete history and saved renders yourself in the library, or email us to access, correct, export or delete your data, or your whole account. Billing records held by Stripe are kept as tax law requires. Depending on where you live (for example the EU or California) these rights may be backed by law; we honor them for everyone.

7. Children

The service is not directed at children under 13, and we do not knowingly collect their data.

8. Changes

If this policy changes, we post the new version here and change the date above. Material changes are announced in the service.